LM
Luwie M
1 reviews | Active since Dec 2023
03 Apr 2024, 10:30
Delivered complaint
I have been waiting for my delivery from MTN to be rescheduled for over a week now. This is the second time this is happening and i have reported this courier to MTN however it looks like customer service is not at the top of the agenda of the things they focus us
Helpful (0)
Replies (3)0
Replies (3)
DSV Road's replyOfficial
03 Apr 2024, 15:12 Good day, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply03 Apr 2024, 15:12
Official
Good day, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's replyOfficial
03 Apr 2024, 15:13 Good day, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply03 Apr 2024, 15:13
Official
Good day, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
LM
Luwie M's updateReviewer Update
03 Apr 2024, 15:27Good day,
I find this hard to believe, you do not even have my details how are they going to contact me?
This is just one of those auto responses.
I am surprised big corporations use such services
I find this hard to believe, you do not even have my details how are they going to contact me?
This is just one of those auto responses.
I am surprised big corporations use such services
LM
Luwie M's update03 Apr 2024, 15:27
Reviewer Update
Good day,
I find this hard to believe, you do not even have my details how are they going to contact me?
This is just one of those auto responses.
I am surprised big corporations use such services
I find this hard to believe, you do not even have my details how are they going to contact me?
This is just one of those auto responses.
I am surprised big corporations use such services