SM
Spencer M
1 reviews | Active since Mar 2024
15 Mar 2024, 12:32
Delay in delivering study material
Good day. I am writing to you with a great concern that my study material are not delivered yet. I am a student at Unisa( student number ***4). The driver promised to deliver the material on Tuesday and he didn't. When I call him, he told me he had breakdown and he will deliver the following day. I have missed 2 assisgnments and one is due today.
Kind regards
Spencer ***
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DSV Road's replyOfficial
15 Mar 2024, 13:23Good day Spencer, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
Best regards,
DSV Road's reply15 Mar 2024, 13:23
Official
Good day Spencer, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
Best regards,