TM
TEBOGO M

1 reviews | Active since Nov 2016

24 May 2021, 21:19

Delay delivery

The company has my Sim card which is from MTN and I got two SMS'S from DSV saying have trying to call me for delivery and they can't get hold of me yet when I call them back they tell that the number on their system is different to my cell number and they will look into the matter but they still send a SMS on my number.

0
Replies (2)
DSV Road
DSV Road's reply25 May 2021, 08:22
Official
Good day  TEBOGO M, 
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.

Kind Regards,
DSV Management 
TM
TEBOGO M's update06 Jun 2021, 08:15
Reviewer Update
My sim card was delivered four days after my review. Thanks to Mtn for pushing DSV