LO
Lehani O
1 reviews | Active since Jan 2013
12 Jun 2024, 12:51
Dealing with DSV an absolute nightmare
What a horrible experience dealing with DSV. Refusing to Deliver my MTN order to me in person because I don't have a green bar coded ID. I have an official government temporary ID, drivers license and even passport to proof that I am the correct person. Just because there system is only setup to scan bar code on old ID, I am not allowed to have something that is my property and I am paying for already. They are so rude over the phone and unwilling to assist or even just use common sense. What a disgrace!!!
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DSV Road's replyOfficial
12 Jun 2024, 15:34 Good day, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply12 Jun 2024, 15:34
Official
Good day, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management