RS
Riaan S

1 reviews | Active since Sept 2015

25 Sept 2024, 14:51

Days and days

Worst delivery company ever, had an order with MTN, they said they tried to contact me 8 days ago yet I don’t even have any miscalls from them and they also haven’t tried to contact me again, I had to contact them and in the morning the feedback was that they can only deliver my package 2 days later, I am not even 100km away, this is very bad service!

0
Replies (2)
DSV Road
DSV Road's reply25 Sept 2024, 15:09
Official
Good day   We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management 
RS
Riaan S's update25 Sept 2024, 15:43
Reviewer Update
Good day, I just spoke with someone from DSV and they said someone will contact me to arrange delivery tomorrow, when they called they barely let the phone ring and dropped the call before I could pick up, please request them to call again.

Thanks
Regards
Riaan Snyman