TF
Tara F
1 reviews | Active since Jun 2021
03 Aug 2022, 13:25
***
I been having so much delays with my packages since the 19th July from DSV and Mondo Mtn.
I called in so many times and wasn't getting any help between DSV and MTN . It's very frustrating and disappointing.
As per DSV the package is going back to Joburg once again.
Like I said I want this package to be delivered this week k.
The service is shocking
Helpful (0)
Replies (3)0
Replies (3)
DSV Road's replyOfficial
03 Aug 2022, 15:55Good day Tara F ,
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply03 Aug 2022, 15:55
Official
Good day Tara F ,
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
TF
Tara F's updateReviewer Update
04 Aug 2022, 12:09Good Day Stefany,
Thank you for you called yesterday.
Kindly note that I'm still awaiting feedback regarding my package.
I phoned in a few minutes ago and as per Thado my packages is going back.
Kindly advise how one can wait from the 19th July till today?
Thank you for you called yesterday.
Kindly note that I'm still awaiting feedback regarding my package.
I phoned in a few minutes ago and as per Thado my packages is going back.
Kindly advise how one can wait from the 19th July till today?
TF
Tara F's update04 Aug 2022, 12:09
Reviewer Update
Good Day Stefany,
Thank you for you called yesterday.
Kindly note that I'm still awaiting feedback regarding my package.
I phoned in a few minutes ago and as per Thado my packages is going back.
Kindly advise how one can wait from the 19th July till today?
Thank you for you called yesterday.
Kindly note that I'm still awaiting feedback regarding my package.
I phoned in a few minutes ago and as per Thado my packages is going back.
Kindly advise how one can wait from the 19th July till today?
DSV Road's replyOfficial
04 Aug 2022, 13:30Good day Tara F ,
Please note that DSV received an instruction from MTN directly not to proceed with the delivery,
Kindly contact MTN directly to assist, as the parcel has been returned back to MTN.
Kind Regards,
DSV Management
Please note that DSV received an instruction from MTN directly not to proceed with the delivery,
Kindly contact MTN directly to assist, as the parcel has been returned back to MTN.
Kind Regards,
DSV Management
DSV Road's reply04 Aug 2022, 13:30
Official
Good day Tara F ,
Please note that DSV received an instruction from MTN directly not to proceed with the delivery,
Kindly contact MTN directly to assist, as the parcel has been returned back to MTN.
Kind Regards,
DSV Management
Please note that DSV received an instruction from MTN directly not to proceed with the delivery,
Kindly contact MTN directly to assist, as the parcel has been returned back to MTN.
Kind Regards,
DSV Management