GB
Gareth B

1 reviews | Active since Apr 2016

28 Apr 2021, 11:38

Customer Service is Shocking

I am supposed to receive my Credit Card with DSV. But somehow, my number was inserted correctly by DSV or my bank and now trying to get DSV to organise my delivery is pathetic. When you ask to speak to a supervisor on the phone, you are just transferred from one associate to another.

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Replies (1)
DSV Road
DSV Road's reply28 Apr 2021, 11:46
Official
Good day Gareth,

We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.

Kind Regards,
DSV Management