RN
Rudi N

1 reviews | Active since Feb 2020

16 Feb 2020, 20:08

Credit card delivery by DSV from ABSA bank

Never received such bad service from any company. After 3 weeks of back and forth calls my card is still not delivered. After 4 times confirming my address, they still use the excuse that the driver was sent to the wrong area, what is the use calling to confirm if you keep on sending the driver to the wrong part of Oakdale, it is only separated by the N1. Didn't you hear of a GPS or road map in these modern age if you don't know a area and you call yourselves a courier service. It is more like no service. Can't believe that banks still use you to deliver cards to their clients with such poor s****s. Do you expect people to put everything on hold and wait for you to deliver on date that you arrange and don't pitch up.

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Replies (1)
DSV Road
DSV Road's reply17 Feb 2020, 10:11
Official
Good day Rudi N,

We sincerely apologize for the level of service that you have received and for the inconvenience caused. 

We have sent your complaint to the relevant team for investigation. 

They will be contacting you shortly to resolve your delivery query. 
 
Kind Regards, 

DSV Management