CO
Candice O
1 reviews | Active since Aug 2018
31 Jan 2020, 12:19
Craig Nieuwoudt is a Super Customer Hero
I did my upgrade of my MTN contract online which I might add was nightmare as I had been pushed from pillar to post trying to track my device. I was then put in contact with a super star Craig Nieuwoudt at the Cape Town division. Craig you pulled out all the stops for me showing me that customer service is still alive as I was about to explode with anger and frustration. Dsv you have a gem on your hands, Craig and team keep up the great work. I went from wanting to cancel my contract to smiling all in a days work for you I guess. Well done. MTN owes you big time
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Replies (1)DSV Road's replyOfficial
31 Jan 2020, 12:25Dear Candice O,
Thank you for your positive feedback.
We are glad that we were able to come through for you.
Kind regards,
DSV Management
DSV Road's reply31 Jan 2020, 12:25
Official
Dear Candice O,
Thank you for your positive feedback.
We are glad that we were able to come through for you.
Kind regards,
DSV Management
