CO
Candice O

1 reviews | Active since Aug 2018

31 Jan 2020, 12:19

Craig Nieuwoudt is a Super Customer Hero

I did my upgrade of my MTN contract online which I might add was nightmare as I had been pushed from pillar to post trying to track my device. I was then put in contact with a super star Craig Nieuwoudt at the Cape Town division. Craig you pulled out all the stops for me showing me that customer service is still alive as I was about to explode with anger and frustration. Dsv you have a gem on your hands, Craig and team keep up the great work. I went from wanting to cancel my contract to smiling all in a days work for you I guess. Well done. MTN owes you big time

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Replies (1)
DSV Road
DSV Road's reply31 Jan 2020, 12:25
Official
Dear Candice O,

Thank you for your positive feedback.

We are glad that we were able to come through for you.

Kind regards,

DSV Management