LC
Lisa C

1 reviews | Active since Nov 2016

23 Nov 2016, 20:30

Courier not so fast

<p>I app**** for a credit card at FNB in Dalton, Natal on 8 November 2016. My credit card has been sitting with this Company for 1 1/2 - 2 weeks. They keep on promising me that they will send it and it will take 5 working days. This is not accepable. I have used multiple courier companies world wide and it does not take this long! </p>

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Replies (1)
DSV Road
DSV Road's reply25 Nov 2016, 08:53
Official

Good Day Lisa,

Thank you for notifying us about your recent experience with DSV Mounties.

As discussed telephonically, the card went out on delivery today as per your request and was delivered successfully.

We apologise that the experience that you had with us did not meet your expectations.

We value your feedback as this assists us in improving our service delivery to our clients.

Regards

DSV Management