BK
Belinda K
1 reviews | Active since Jul 2014
06 Mar 2023, 17:44
COMPLAINT! LOGISTICS ARE NOT WORKING FOR A PROVIDER!!!!
I had to upgrade then MTN were super fast but no the logistic company had messed it up by delaying the delivery. Also they called when they could not deliver. When they reached me the documents provided was not correct. Why do MTN THEN DO a paper check if they are not working for them. Should my MTN device not reach me than DSV will be held responsible for the loss of this...
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Replies (3)
DSV Road's replyOfficial
07 Mar 2023, 08:20Good day Belinda,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply07 Mar 2023, 08:20
Official
Good day Belinda,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
BK
Belinda K's updateReviewer Update
07 Mar 2023, 10:20Not good enough.
BK
Belinda K's update07 Mar 2023, 10:20
Reviewer Update
Not good enough.
BK
Belinda K's updateReviewer Update
07 Mar 2023, 10:20Contact MTN and appologize for this.
BK
Belinda K's update07 Mar 2023, 10:20
Reviewer Update
Contact MTN and appologize for this.