KK
Kwalokazi K
1 reviews | Active since Jan 2023
05 Jan 2023, 17:43
Complaint
Still waiting for a parcel that I ordered a month ago …..worse part is that I got an sms today stating that i will receive the parcel today between 9am and 2pm and when the driver finally called said he can only come Tuesday next….their service is soooo pathetic 😤😤😤😤
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Replies (2)KK
Kwalokazi K's updateReviewer Update
05 Jan 2023, 18:10Just got another sms that “The driver from Dsv road secure division is on his way to your given address with a delivery for you” but when I called the driver which I recieved a call from earlier said his not coming and he is the one who has my parcel …now who is a fool here!!!!!!
KK
Kwalokazi K's update05 Jan 2023, 18:10
Reviewer Update
Just got another sms that “The driver from Dsv road secure division is on his way to your given address with a delivery for you” but when I called the driver which I recieved a call from earlier said his not coming and he is the one who has my parcel …now who is a fool here!!!!!!
DSV Road's replyOfficial
06 Jan 2023, 08:44Good day Kwalokazi,
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply06 Jan 2023, 08:44
Official
Good day Kwalokazi,
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management