CH
Carmea H
1 reviews | Active since Jul 2016
24 Dec 2024, 11:20
Chronic medication delivered to another person
DSV delivered my chronic medication to another person without verifying that they are delivering correctly. It was urgent medication needed on the sam day. Very unprofessional and useless.
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Replies (1)DSV Road's replyOfficial
24 Dec 2024, 13:26Good day
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply24 Dec 2024, 13:26
Official
Good day
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
