1 reviews | Active since Mar 2017

13 Mar 2017, 18:07

Card not being delivered

<p>My card was handed to DSV For delivery by ABSA on Tuesday 7March , and DSV was supposed to contact me shortly thereafter to arrange the delivery of my card. I have since not been contacted by DSV. Today I contacted ABSA and they contacted DSV and arranged delivery. Worst service i've ever experienced from a courier company. Word of advise, NEVER use it! </p>

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Replies (1)
DSV Road
DSV Road's reply15 Mar 2017, 09:54
Official

Good Day

Thank you for notifying us about your recent experience with DSV Mounties.

As discussed telephonically, an operational issue caused delay in delivery of your parcel.

Parcel has been delivered yesterday as agreed.

We apologise that the experience that you had with us did not meet your expectations nor our delivery standards.

We value your feedback as this assists us in improving our service delivery to our clients

Regards,

DSV Management