MS
Marius S

1 reviews | Active since Sept 2022

20 May 2025, 12:42

Card delivery by DSV

Phone 4 times today regarding my card delivery, get passed from one to the other operator. Giving all the info every time you get passed to another operator. Then you get connected to the driver who can't speak or understand English. Took off from work because delivery was supposed to be done between 10 and 12 still no delivery also no communication from DSV side. This is seriously bad bad service. I personally will never use them

0
Replies (3)
DSV Road
DSV Road's reply20 May 2025, 13:19
Official
Good day , We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management 
MS
Marius S's update20 May 2025, 13:24
Reviewer Update
Thank you it is now 13.24 and still no delivery
MS
Marius S's update20 May 2025, 15:13
Reviewer Update
still no delivery time 15.13