1 reviews | Active since Sept 2017
Calls Centre Agents always busy...
Absa delivers bank cards through DSV mounties, and I am still waiting for mine. I keep calling them on 011 ********** to no avail as none of their agents ever become available. I really need this card and I fail to understand why DSV sent me a message saying I should call them if they wont pick up the phone???
Good day Nkanyezi,
Thank you very much for bringing this to our attention.
I will be forwarding this message to the relevant executive team to address as soon as possible.
Kind regards,
DSV Management
Good day Nkanyezi,
Thank you very much for bringing this to our attention.
I will be forwarding this message to the relevant executive team to address as soon as possible.
Kind regards,
DSV Management
Good day Nkanyezi,
Thank you very much for bringing this to our attention.
I will be forwarding this message to the relevant executive team to address as soon as possible.
Kind regards,
DSV Management
Good day Nkanyezi,
Thank you very much for bringing this to our attention.
I will be forwarding this message to the relevant executive team to address as soon as possible.
Kind regards,
DSV Management
Good Day,
Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in getting through to our call centre.
We experienced quite a high number of calls, as a result you had to hold on longer than normal in the queue
Your card has since been delivered.
We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients.
Regards
DSV Management
Good Day,
Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in getting through to our call centre.
We experienced quite a high number of calls, as a result you had to hold on longer than normal in the queue
Your card has since been delivered.
We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients.
Regards
DSV Management