Call centre on VM/Hang up/ dont answer

Pathetic. I missed a call from someone at UTI and immediately called back as I need to sort out receiving my card. Imagine my surprise when I cant get through! At all!. when I select the option for the right department, I am hung up on! or it just rings out to voicemail????? VOICEMAIL??? ARE YOU SERIOUS? You clearly do not know how to run a call centre, or you are just not interested in proper customer service.<br> <br> Call me back.<br> <br> Ighsaan Latief<br> ***<br> <br> ***