DR
Dirk R
1 reviews | Active since Mar 2013
12 Apr 2019, 12:02
CALL CENTER
I've been trying to call the call center in Cape Town to get an answer on when my parcel will be delivered. What I joke. I've been on the line for 15min without any answer. I called back 20min later and same thing. I held on for another 19min without any answer. I've dealt for postnet hundreds of time with great success. I'm not sure what is going on there. Very disappointing.
Helpful (0)
Replies (1)0
Replies (1)
DSV Road's replyOfficial
12 Apr 2019, 15:58Good day Dirk,
We sincerely apologise for level of service that you have received and for the inconvenience caused. Please be assured that this will be resolved as soon as possible. We have made contact with the relevant team to ensure this.
Kind regards,
DSV Management
We sincerely apologise for level of service that you have received and for the inconvenience caused. Please be assured that this will be resolved as soon as possible. We have made contact with the relevant team to ensure this.
Kind regards,
DSV Management
Best regards,
DSV Road's reply12 Apr 2019, 15:58
Official
Good day Dirk,
We sincerely apologise for level of service that you have received and for the inconvenience caused. Please be assured that this will be resolved as soon as possible. We have made contact with the relevant team to ensure this.
Kind regards,
DSV Management
We sincerely apologise for level of service that you have received and for the inconvenience caused. Please be assured that this will be resolved as soon as possible. We have made contact with the relevant team to ensure this.
Kind regards,
DSV Management
Best regards,