LB
Lizelia B
1 reviews | Active since Jun 2019
06 Jan 2023, 08:43
Bull**** DSV
I am not very happy with DSV couriers as the lady is ****ing *********** that works at the call center. I have loadshedding from 10:00-12:30 so I gave them a call to give them a second number to call when they are at my place. The lady was VERY RUDE and told me she can not give a second number as it is not alloud and how will she know it is me but I gave my ID!!! Then when I asked to speak to the manager she told me he is not in until Monday.. This is BULL**** and my tracking number keeps on saying not found. So DSV beter sort this **** out today!!! I WILL NOT LET THIS GO !!!!
Helpful (0)
Replies (2)0
Replies (2)
DSV Road's replyOfficial
06 Jan 2023, 08:45Good day Lizelia,
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply06 Jan 2023, 08:45
Official
Good day Lizelia,
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
LB
Lizelia B's updateReviewer Update
06 Jan 2023, 09:05Thank you for the call DSV problem has been solved
LB
Lizelia B's update06 Jan 2023, 09:05
Reviewer Update
Thank you for the call DSV problem has been solved