1 reviews | Active since Mar 2023
Bull**** company and staff
An agent tried calling me on Saturday 3 March but I missed the call so I called back after spending numerous amount of time getting transferred from one agent to another . Eventually I spoke to the last agent and confirmed delivery for my telkom device on 6 March between 13h00 and 16h00 . Now on 6 March at 12h54 an agent calling me and confirming delivery I was rudely told that it will be on Wednesday. I will not accept delivery on Wednesday as it is not my fault so I asked to speak to the manager the so called manager answered the phone very unprofessional. I told her the same thing and she said she will get back to me . I took off work ecspeccial for this as I would not be able to receive it anyway else . I expect my delivery today . Very disappointed Will not recommend this service to anyone Very poor !!!!!
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
