MR
Michelle R
1 reviews | Active since Nov 2024
18 Nov 2024, 12:30
Biometrics failed delivery
I am desperate and so frustrated at MTN disgusting customer service. I have sat on the phone for 3 hours going from dept to dept to sort out my problem. I ordered a phone online, it arrived and biometrics failed. I now need manual delivery. Nobody is able to assist me. What is going on. Why is this so complicated?
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DSV Road's replyOfficial
20 Nov 2024, 10:09 Good day , We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply20 Nov 2024, 10:09
Official
Good day , We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management