JT
J T
1 reviews | Active since Jul 2012
24 Dec 2019, 13:20
Beyond PATHETIC minus 5 stars
I cannot believe that this order is still not delivered. You have had this order since the 13th of December and yet I have not received it yet. Your customer service keeps saying they will escalate the matter and someone will contact me shortly I AM STILL WAITING. I WAS TOLD THE ORDER WILL BE DELIVERED 23rd or 24 but IT HAS NOT BEEN AND NOT EVEN ANY CORRESPONDENCE AS TO WHERE OR WHY IT HAS NOT BEEN DELIVERED. REALLY PATHETIC SERVICE FROM DSV!!!!!!
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Replies (3)0
Replies (3)
DSV Road's replyOfficial
24 Dec 2019, 13:59Dear Jinny
The relevant executive team is currently investigating this and will resolve as soon as possible. We apologise for the level of service you have received from DSV and also for the inconvenience caused. Kind regards,DSV Management
The relevant executive team is currently investigating this and will resolve as soon as possible. We apologise for the level of service you have received from DSV and also for the inconvenience caused. Kind regards,DSV Management
DSV Road's reply24 Dec 2019, 13:59
Official
Dear Jinny
The relevant executive team is currently investigating this and will resolve as soon as possible. We apologise for the level of service you have received from DSV and also for the inconvenience caused. Kind regards,DSV Management
The relevant executive team is currently investigating this and will resolve as soon as possible. We apologise for the level of service you have received from DSV and also for the inconvenience caused. Kind regards,DSV Management
JT
J T's updateReviewer Update
24 Dec 2019, 15:59If only your deliveries were as quick as your responses. It has now been almost 2hours and still no feedback. I only hope that this will be delivered today! If not your management team will personally come and explain and apologize to the people who's Christmas gifts have been delay due to your bad services.
JT
J T's update24 Dec 2019, 15:59
Reviewer Update
If only your deliveries were as quick as your responses. It has now been almost 2hours and still no feedback. I only hope that this will be delivered today! If not your management team will personally come and explain and apologize to the people who's Christmas gifts have been delay due to your bad services.
JT
J T's updateReviewer Update
26 Dec 2019, 11:24Still not received any feedback since DSV Distribution sent a reply that they would escalate this matter.
I ALSO STILL HAVE NOT RECEIVED MY ORDER and I have been more than patient, but no more now. I will now open up a case of theft against DSV Distribution seeing DSV Distribution is not assisting me.
I ALSO STILL HAVE NOT RECEIVED MY ORDER and I have been more than patient, but no more now. I will now open up a case of theft against DSV Distribution seeing DSV Distribution is not assisting me.
JT
J T's update26 Dec 2019, 11:24
Reviewer Update
Still not received any feedback since DSV Distribution sent a reply that they would escalate this matter.
I ALSO STILL HAVE NOT RECEIVED MY ORDER and I have been more than patient, but no more now. I will now open up a case of theft against DSV Distribution seeing DSV Distribution is not assisting me.
I ALSO STILL HAVE NOT RECEIVED MY ORDER and I have been more than patient, but no more now. I will now open up a case of theft against DSV Distribution seeing DSV Distribution is not assisting me.