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Sarel E
1 reviews | Active since Dec 2010
21 Jun 2023, 09:29
Beyond pathetic
Here we go again, 4th time and just the same POOR service as the previous 3. MTN sent them 4 E-mails to add a different address and contact number and they just claimed that they did not receive it. Call center agents also not very helpful. None of these 4 deliveries were my choice, suppliers use them, but I will NEVER recommend this company for deliveries...!!
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DSV Road's replyOfficial
21 Jun 2023, 13:53Good day Sarel, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply21 Jun 2023, 13:53
Official
Good day Sarel, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management