RP
Rudolf P
1 reviews | Active since Jul 2024
23 Jul 2024, 15:18
Beware of DSV couriersymf
DSV couriers not best to use. Parcel was delivered to me on the first Monday the 15th of July 2024 but could not retrieve it from the vault. Parcel was not delivered but MTN was told it was. Deliver was then rescheduled but they did not even show up again, many phone calls further and promises to call me back never happened. 22 July 2024 I phoned them again and delivery was arranged again for 23 July 2024. Then again!!!, I could not get my parcel from the vault. Due to this cancelled my contract with MTN. Worst service I got from any Courier service anywhere
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DSV Road's replyOfficial
23 Jul 2024, 16:19Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply23 Jul 2024, 16:19
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management