Best customer service agent

I would like to give a huge thanks to Cebile Ndimande, a customer services agent at DSV. She did not just answer the phone with enthusiasm, but she went an extra mile as to call the department I was looking for and called me back, giving me information before the other person on the line spoke to me. She is really an icon of customer service. Thank you once again; my delivery is in 2 days because you did not just pass the message, but you saw my query through.