zM
zanele M

1 reviews | Active since Aug 2015

18 Sept 2015, 11:06

Bad services

Thursday(10/09/2015) i got a call from the company that theirs a package that they will deliver to me on Tuesday and i gave them my work address and told them that they should deliver between 8am - 4pm .Xolani called after 4pm saying his coming to deliver and i tried to explain that am not around anymore while i was still suggesting another to make the delivery successful he just dropped the phone.<br> I don't think that's the way to talk to clients .

0
Replies (1)
DSV Road
DSV Road's reply18 Sept 2015, 13:02
Official
Hello elenazzz,

Please accept our apologies for your unfortunate experience with our employee. This is not the way we strive to interact with our valued clients or the standard of service we provide.

Please kindly refer to your email, as provided above, for further communication.

Kind Regards,
UTi Distribution

Best regards,