LM
Luvia M
1 reviews | Active since Jun 2018
06 Jun 2018, 11:14
Bad services
Bad service been holding on their ********** 500 from 8h02 this morning until now at 11h10 no answer just auto machine. We have arranged for 8h00-11h00 no contact no driver is showing up I got to report for duty at 12h00 I can't be off duty for the 2nd time.
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Replies (1)
DSV Road's replyOfficial
06 Jun 2018, 16:56Good Day,
Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in getting through to our Call Centre.
We have been experiencing telephone issues since 07:00am this morning, however this has since been resolved.
We have confirmed that your parcel has since been delivered as arranged.
We value your feedback in terms of your experience with our staff, as this assists us in improving our service delivery to our clients.
Regards
DSV Management
Best regards,
DSV Road's reply06 Jun 2018, 16:56
Official
Good Day,
Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in getting through to our Call Centre.
We have been experiencing telephone issues since 07:00am this morning, however this has since been resolved.
We have confirmed that your parcel has since been delivered as arranged.
We value your feedback in terms of your experience with our staff, as this assists us in improving our service delivery to our clients.
Regards
DSV Management
Best regards,