MM
Mohurutshe M
1 reviews | Active since Oct 2022
08 Oct 2022, 12:11
Bad Service undelivered parcel
Bad service with dishonest drivers, and service consultant so short tempered and provide inconsistent service and feedback, only one lady called Susan Mokoena after 4-5 days of calling several times a day, i got to talk to her, and even gave feedback and promised to follow up on my matter, she is has to teach her colleagues to deal with clients unresolved issues
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DSV Road's replyOfficial
10 Oct 2022, 07:21Good day Mohurutshe Moile,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply10 Oct 2022, 07:21
Official
Good day Mohurutshe Moile,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management