YJ
Yushra J
1 reviews | Active since Jan 2022
09 Dec 2022, 12:55
Bad service
<div>I bord 2x desk at Makro on line they handed my goods over to DSV couriers .My parcel was supposed to be deliverd on the 3rd of December 2022 to day is the 9th I still did not receive anything Macro whatsup number is useless because they never answer the phone line they provide is use less I phoned and hold on for 50min but no answer .The courier told me they lost my parcel but no one is helping me but I've paid for my order. Is the any one that can help me with this . NEVER ORDER FROM MAKRO ON LINE</div>
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Replies (2)
DSV Road's replyOfficial
09 Dec 2022, 13:17 Good day Yushra Jacobs,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply09 Dec 2022, 13:17
Official
Good day Yushra Jacobs,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
YJ
Yushra J's updateReviewer Update
09 Dec 2022, 13:24I hope so because I been phoning for days and all they can say is they don't know were my parcel is very u professional
YJ
Yushra J's update09 Dec 2022, 13:24
Reviewer Update
I hope so because I been phoning for days and all they can say is they don't know were my parcel is very u professional