JM
Jacoline M
1 reviews | Active since Oct 2021
13 Aug 2024, 07:59
Bad Service
Don't deliver on the scheduled day. Don't phone and inform you why your package was not delivered.
Helpful (0)
Replies (3)0
Replies (3)
DSV Road's replyOfficial
13 Aug 2024, 10:10Good day
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply13 Aug 2024, 10:10
Official
Good day
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
JM
Jacoline M's updateReviewer Update
14 Aug 2024, 16:14Still no delivery today. Received a message that my package will be delivered today. I phoned DDV at 15h48 and the confirmed that the driver is enroute. Almost 17h00 and no delivery yet. No phone calls, nothing
JM
Jacoline M's update14 Aug 2024, 16:14
Reviewer Update
Still no delivery today. Received a message that my package will be delivered today. I phoned DDV at 15h48 and the confirmed that the driver is enroute. Almost 17h00 and no delivery yet. No phone calls, nothing
JM
Jacoline M's updateReviewer Update
14 Aug 2024, 17:14Parcel delivered.
Thank you Riano for phoning me before delivery.
Thank you Riano for phoning me before delivery.
JM
Jacoline M's update14 Aug 2024, 17:14
Reviewer Update
Parcel delivered.
Thank you Riano for phoning me before delivery.
Thank you Riano for phoning me before delivery.