Bad service delivery..or no delivery

<p>Ive been waiting over a week now for my delivery from One Day Only which is being delivered by DSV. Ive got an SMS from them everyday for the past week saying it'll be delivered that day.. Ive called and been personally told it'll be delivered that day.. but still I wait. I then called to speak to a manager and he was busy on a call so my number was taken because he was going to call me back.. that was 2 hours ago..</p>