BAD SERVICE DELIVERY

I went to FNB branch in centurion mall on the 18 Dec 2018 to make a new bank account and gave strict instruction where my card need to be delivered, which was at my work place in centurion . I saw that the was a delay on the delivery so called on the 24 Dec to find out why was the card taking long to be delivered , only to find out that my card was delivered in Polokwane AND I CALLED MORE THAT THREE TIMES . I was not pleased the delivery service company due to the poor service serviced. I HAVE NOT YET RECIEVED MY CARD … PLEASE IMPROVE YOUR SERVICES