SV
Skhumbuzo V
1 reviews | Active since Nov 2024
22 Nov 2024, 11:51
Bad service
My order was received on the 21st of November by DSV and was was to be delivered on the 22nd of November. They received my parcel on the 21st and sent me a message stating that my parcel will be delivered on the 22nd. They call me to let me know that I will get it on the 25 which is ridiculous, if my parcel is due on for delivery on a specific day I should get it on the day not for it to be shifted. Their service is beyond bad I don't understand how can they postpone I need it DELIVERED
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DSV Road's replyOfficial
22 Nov 2024, 12:14 Good day , We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply22 Nov 2024, 12:14
Official
Good day , We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
SV
Skhumbuzo V's updateReviewer Update
22 Nov 2024, 12:28Can I have my parcel as I was promised
SV
Skhumbuzo V's update22 Nov 2024, 12:28
Reviewer Update
Can I have my parcel as I was promised