AM
Akhona M
1 reviews | Active since Jan 2019
22 Jan 2026, 19:40
Bad service & communication DSV
I have received the worst service from dsv. 1st I can't track my parcel after waiting since the 7th of January for it. I tried to be patient & today I received a delivery sms but parcel was not delivered. There is no communication to state reason why it was not delivered. Calling their help desk won't assist you with anything as they just tell you its on the way. Time now is 19:37, I've been waiting expecting their call or atleast an explanation
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DSV Road's replyOfficial
23 Jan 2026, 08:44 Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply23 Jan 2026, 08:44
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management