NJ
Nadia J
1 reviews | Active since Apr 2019
07 Feb 2025, 10:05
Bad Service
I have been an MTN client for more than 30 years, I am so unhappy with the service regarding my daughter's upgrade that I am contemplating switching service providers, thus leaving MTN. I have struggled to get any help for almost a month now. I keep on phoning daily but still no joy. Between MTN and DSV no one helps. Everyone just passes the ball, I have not received the handset yet.
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DSV Road's replyOfficial
07 Feb 2025, 10:19Good day
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply07 Feb 2025, 10:19
Official
Good day
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management