SM
Siphelele M
1 reviews | Active since Dec 2020
29 Dec 2020, 14:36
Bad Service and Lies
Received my MTN Sim Card on the 18th December. The sim hasn’t been Rica’d yet. I have been sent from pillar to past by call centre agents transferring my call to atleast 4-5 people who never fix the problem. The only thing they say “we will escalate “ . I have spent over R150 in airtime calling DSV contact centre since the 21st.
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DSV Road's replyOfficial
29 Dec 2020, 15:34Good day Siphelele,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management
DSV Road's reply29 Dec 2020, 15:34
Official
Good day Siphelele,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management