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Nonelwa

1 reviews | Active since Mar 2023

20 Feb 2024, 08:21

Bad service always‼️

Their service is trash. Very bad ‼️‼️‼️‼️‼️ last year I couldn't receive my parcel it expired on a locker that is far away from where I live. When you call they don't help you at all. This year again I have been waiting for my parcel since the 12th of February, they said it's out on delivery untill today. It's the 20th when I track it's says delivery failed , how ??? That address is clear, its on the map, on the GPS , I ddnt even receive a call from the delivery driver. I hate their services

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Replies (3)
DSV Road
DSV Road's reply20 Feb 2024, 08:25
Official
 Good day, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management
 
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Nonelwa's update20 Feb 2024, 08:29
Reviewer Update
I need my parcel please‼️‼️ how do I study without books ???? I had to download books last year and make copies because of your poor service delivery. It's costly. Am not planning to do it again, I need my study material please ‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️
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Nonelwa's update22 Feb 2024, 10:37
Reviewer Update
Am here to tell you that You can keep those books. I don't want them anymore. I pray and hope that I will never ever have to use your services again.

Your drivers are just a bunch liers. They say "delivery failed - reciever not available" while I was in the house the whole day, waiting. It's ohk you can keep them. Am done , this is my last complaint. Don't apologize, don't contact me anymore. Throw them away ‼️