TM
Tebogo M
1 reviews | Active since Apr 2021
15 Apr 2021, 08:01
Bad Service AGAIN
It seems as if for one to get service from DSV one must complain first. I requested for a package to be collected on 13 April and be delivered to me in Rustenburg, the tracking number shows that the package has been picked up. But the package is not picked up I have called numerous times and have been told that the matter has been escalated. But still the package is not picked up. Today is the 15th and I really needed that package in Rustenburg today
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DSV Road's replyOfficial
15 Apr 2021, 08:26Good day Tebogo M,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply15 Apr 2021, 08:26
Official
Good day Tebogo M,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management