Bad service
It’s the third time that I get bad service in a row from DSV. I was on time for their scheduled appointment of between 14:00-17:00. The driver contacted me at 15:00 amd said he is 15 minutes away. He then called that he is stuck due to “flooding”. I Drove to the spot which he said he waiting at. When I got there, he was not longer taking my calls. I urge MTN not to use DSV if they want to retain us. The guy’s number is ***
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DSV Road's replyOfficial
23 Nov 2020, 16:07Good day Danny
We apologise for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologise for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply23 Nov 2020, 16:07
Official
Good day Danny
We apologise for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologise for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management