VJ
Vuyisile J

1 reviews | Active since Dec 2018

09 Dec 2024, 11:11

Bad service 😠😠

I've always experienced good service from dsv, but on Friday it was the opposite. The lady known as S. Mbatha called me for directions which I gave her, time passed,, I called her back because where she was is not very far... She rudely rep**** that she has left the area... She didn't even bother to call me back or anything. I'm so disappointed

0
Replies (3)
DSV Road
DSV Road's reply09 Dec 2024, 11:51
Official
Good day ,  We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management 

VJ
Vuyisile J's update10 Dec 2024, 14:17
Reviewer Update
Good day
Why are you still sending the same rude DRIVER? She just called me now ordering me to come to the land mark otherwise she will be going back. I don't want to deal with this rude girl!
VJ
Vuyisile J's update10 Dec 2024, 14:19
Reviewer Update
I'm calling Ntombi as she said I must call her after 1 if I have not received my delivery, but there is no answer.