ZM
ZANDILE M
1 reviews | Active since Sept 2014
01 May 2025, 04:06
Bad service
MTN needs a better delivery service.Dsv was supposed to delivery my MTN order kn 30 April 2025 at work from12 -14 and I asked to be contacted before delivery.No one called except gor the sms I received in the morning just after 7 :00 confirming the delivery later during the day .Just before 14:00 I called and I was told the driver is on the way but they can't get hold of him and that as soon as they speak to him someone will call. No call from the driver or office waisted my whole day
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DSV Road's replyOfficial
02 May 2025, 08:22Good day , We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply02 May 2025, 08:22
Official
Good day , We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management