1 reviews | Active since Dec 2018
Bad service
I think it’s time I bank elsewhere since FNB & DSV service is very unprofessional, I lost a card & ordered one last week, Friday I got a message stating I will receive my cheque card , i wait the whole day in Dbn home no one came, yesterday no one called so I decided to call back +27 (31) ********** DSV Durban cause I wanted to go collect it since I’m leaving town, the sales lady told it will be delivered Thursday, I have never waited for a card delivery over a weekend I told them I’m leaving & she said there is nothing she can do, I told them to take it to the brand & said the manager can’t authorize it, I offered to collect & she sails I can’t, so basically I must travel without my bank card??? What service is that??? It’s time I take my business to bank elsewhere My number is + ********** 9011
********** ********** ********** **********
Gold cheque card
Sent from my iPhone
We sincerely apologize for level of service that you have received and for the inconvenience caused.
We have send your complaint to the relevant team for investigation, you will be receiving a call shortly.
Kind Regards,
DSV Management
We sincerely apologize for level of service that you have received and for the inconvenience caused.
We have send your complaint to the relevant team for investigation, you will be receiving a call shortly.
Kind Regards,
DSV Management
We sincerely apologise for the delay in delivery your parcel.We have escalated the issue to the relevant department to address in order to prevent the issue from occurring again.
Your parcel has since been delivered as arranged.We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients. RegardsDSV Management
We sincerely apologise for the delay in delivery your parcel.We have escalated the issue to the relevant department to address in order to prevent the issue from occurring again.
Your parcel has since been delivered as arranged.We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients. RegardsDSV Management