KN
Khanyisa N

1 reviews | Active since Apr 2014

29 Sept 2018, 12:53

Bad service

I received bad service from DSV head office in Pretoria. I paid COD for a courier service and my parcel was only collected after two days. I am a first time customer and am disappointed to be treated this way by such a reputable company..

0
Replies (2)
DSV Road
DSV Road's reply01 Oct 2018, 09:41
Official

Good day Kanyisa,

Please accept our apologies for the level of service you have experienced with DSV.

We will ensure this gets sorted as soon as possible. We have escalated this to the relevant executive team to contact you and resolve.

Kind regards,

DSV Managemet

Best regards,

DSV Road
DSV Road's reply01 Oct 2018, 10:01
Official

Good day Kanyisa,

Please accept our apologies for the level of service you have experienced with DSV.

We have escalated this to the relevant executive team to contact you.

Kind regards,

DSV Managemet

Best regards,