VK
Venessa K
1 reviews | Active since Jul 2024
04 Jul 2024, 15:52
Bad service
I waited to my MTN package for 3 weeks still waiting keep on getting failed attempts to deliver and getting rescheduled, MTN is such a big network provider using an unreliable courier service like DSV is such a bad look at MTN, I'm even thinking of canceling my order with MTN , call centre is the worst no help or following up on requests will not recommend this courier company to anyone.
Helpful (0)
Replies (1)0
Replies (1)
DSV Road's replyOfficial
05 Jul 2024, 11:19 Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply05 Jul 2024, 11:19
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management