BAD SERVICE

I'm a frustrated Unisa students who was supposed to receive her study material from UTI on the 09 July 15, today is the 20th and still have not received my parcels. after numerous calls to UTI, I spoke to Nthabiseng, Thulani and many other who didn't want to give their names out. firstly you get to be put on hold for 30 minutes and the staff don't care to even apologize, my call was dropped 3 times while on hold. I finally requested to speak to the operations manager Mr. Dithebe who was very rude and eventually dropped the call on me, how is that for a Manager. My parcel is still not in line to be delivered today. <br> <br> The service at this company is pathetic, it is almost like they are doing someone a favor , Unisa needs to consider changing this company as they do not know what customer service is. one needs to fight before they receive their parcels. there are many other companies that can do this kind of a job with no hustles. <br> <br> My track number is unias***7 : I will never recommend this company to anyone. <br> <br> Highly inconvenienced