Bad Service

<p>Good Day,</p> <p> </p> <p>We had ordered a mobile MIFI router with Telkom in February. To-date we have not received it.</p> <p>DSV called on the 22nd May to deliver. My husband was not at home, he told DSV to deliver on Wednesday, a third party will sign for it, he worte a letter confirming this and had all the relevant ID's.</p> <p>No one from DSV delivered on Wednesday or called to advise of why delivery was not done.</p> <p>Today I call DSV, and spoke to Nthabiseng, she said that they need conformation from Telkom to confirm if a third party can sign for the parcel.</p> <p>This service and attitude is riduculous, is everyone waiting for the next person to do something? no one seems interested in resolving the matter.</p> <p>Please can this issue be resolved as a matter of urgency.</p>