SR
Shabeer R
1 reviews | Active since Jan 2025
30 Jan 2025, 20:52
Bad Seevice
I have been waiting for 4 days for my device to be delivered from MTN, which is using DSV as their delivery service partner. I tried to escalate with MTN and DSV for 4 days I've been **** to. This is very pathetic from big entities like them. I'm happy as not even one manager called to apologize for the inconvenience. Bad service from both providers.
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Replies (2)
DSV Road's replyOfficial
31 Jan 2025, 09:07 Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply31 Jan 2025, 09:07
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's replyOfficial
31 Jan 2025, 13:35 Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply31 Jan 2025, 13:35
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management