Bad/No service

I order a product form Onedayonly and it was schedule to be delivered on 1 December 2015.<br> <br> I have been trying to get answers on where my package is since Thursday 3 December 2015. The telephone skills of the people working there are non existing and they kept transferring me to different operators. <br> After several phone calls and UTi promising me that they will get back to me (which they did not), I finally received feedback today (8 December 2015) after I phoned again and they told me my package was lost and they can not find it.<br> <br> I would not recommend anyone making use of UTi's service.<br> <br> Regards<br> JP<br> <br>