Bad Experience

I'm disappointed with service from DSV. I was expecting to get a delivery of my bank card in 3-5 working days. However that did not happen. They call and confirm my availability and confirm the date the card will be delivered. The dates have come and gone. I'm going into the 3rd week now without my bank card. The keep on rescheduling the delivery and they cannot even provide a reason. I'm starting to think that they don't have my card anymore. This is so unprofessional and very frustrating. I would like to advise people to opt for the bank delivery. The convenience of having the card delivered to my address turned out to be a huge inconvenience.