JC
Jackie C
1 reviews | Active since Aug 2014
24 Apr 2015, 11:54
Bad Communications
No on phones when delivery will take place and when they do arrive at our compleks gate. They dont bother to phone to let you know That they are here for delivery. So they drive around for 30min. Luckily I went to gate to see if they are here yet and they were. Bad service
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Replies (1)
DSV Road's replyOfficial
24 Apr 2015, 12:18Hello jcjackiecromie,
Please accept our apologies for the level of service that you have received and any inconvenience caused.
Our drivers usually notify security at the complex who phone the clients in order to allow them entry. Please kindly inform the Contact Centre when booking your next collection that the driver needs to phone when he is there.
Thank you and Kind Regards,
UTi Sun Couriers
Please accept our apologies for the level of service that you have received and any inconvenience caused.
Our drivers usually notify security at the complex who phone the clients in order to allow them entry. Please kindly inform the Contact Centre when booking your next collection that the driver needs to phone when he is there.
Thank you and Kind Regards,
UTi Sun Couriers
Best regards,
DSV Road's reply24 Apr 2015, 12:18
Official
Hello jcjackiecromie,
Please accept our apologies for the level of service that you have received and any inconvenience caused.
Our drivers usually notify security at the complex who phone the clients in order to allow them entry. Please kindly inform the Contact Centre when booking your next collection that the driver needs to phone when he is there.
Thank you and Kind Regards,
UTi Sun Couriers
Please accept our apologies for the level of service that you have received and any inconvenience caused.
Our drivers usually notify security at the complex who phone the clients in order to allow them entry. Please kindly inform the Contact Centre when booking your next collection that the driver needs to phone when he is there.
Thank you and Kind Regards,
UTi Sun Couriers
Best regards,